XM Review 2022
XM is an online broker owned by Trading Point Holding, a global CFD, and FX broker. The first thing that is worth mentioning about this platform is that it has licenses from the top 3 leading regulators, i-e, the Financial Services Commission of Belize (FSC Belize), the Australian Securities and Investments Commission (ASIC), and The Cyprus Securities and Exchange Commission (CySEC).
XM Broker is perfect for traders looking for a professional trading platform with high order processing speed and low commission fees. Another thing worth mentioning is the types of accounts XM offers, and the same quality of execution is available on all of them — which means instant order overlaps, slippages, and minimum requotes.
XM Group’s leverage level meets or exceeds European standards (including the MiFID directive that all CySEC licensees work in accordance with). There is an average market spread, and the maximum leverage for clients registered under the EU-regulated entity of the XM Group is 30:1. XM Group is a MetaTrader-centric broker that offers an array of high-quality market research and educational resources. In addition, this platform is good for beginner traders.
In this detailed review of XM, we will discuss the various aspects of this broker, starting with its introduction and pros and cons. So, let’s get started!
|Asia Forex Mentor Evaluation Criteria|
Our experts at Asia Forex Mentor have done extensive research for you and reviewed XM based on the unique parameters we use to review different brokers.
Asia Forex Mentor evaluates key parameters for every broker we review, including regulation and safety of funds, ease of use of the platform, variety of tradable instruments, trading costs, deposit and withdrawal methods, fees, customer support, and educational material. Our experts check around 500 criteria for every broker and then give them a final score of 10.
XM received an overall score of 4.5 out of 5, which makes it one of the top-rated brokers on our list.
What is XM?
XM is a global online financial trading platform that offers forex, precious metals, equity indices, and energy markets. XM is headquartered in Cyprus and regulated by several financial authorities, including the CySEC, FCA, and ASIC. XM offers a wide range of tradable instruments and account types.
XM was founded in 2009 and has become a leading online financial trading platform with over 5,000,000 clients worldwide. XM is dedicated to providing its clients with the best possible trading experience.
XM offers retail investors forex trading, stock CFDs trading, commodity CFDs trading, equity index CFDs trading, precious metals CFDs trading, and energy CFDs trading. XM also allows investors to trade on margin, with leverage of up to 1:888.
Advantages and Disadvantages of Trading with XM
There are tons of reasons to trade with XM, and below are the main advantages that make this broker one of the best in the industry although XM is a great online broker, there are also a few disadvantages that traders should be aware of.
Benefits of Trading with XM
Trading with XM has a number of benefits that make it an attractive option for online traders. Like, the spreads on XM can be as low as 0.01% on major currency pairs. And, there are no requotes or rejections of orders — which means that you can trade with XM without worrying about your orders being executed at a different price than what you initially agreed to.
Another great benefit of XM is its market order execution time of less than 1 second. The forex market is more liquid than stock and futures markets, so you can always execute an order.
Moreover, there is a no-rejection policy for all orders, so you can trade with XM without worrying about your order not being executed. Lastly, XM is one of the most trust-worthy regulated online brokers, meaning your money is safe, and you can trade confidently.
XM Pros and Cons
- The top 3 well-known regulators license XM.
- Although the classic MT4 and MT5 platforms have been modified, they are still recognizable to most traders.
- Availability of micro accounts for beginner traders and great educational tools.
- Traders can get free forex market analysis, free signals, and protection against negative balance.
- Not regulated by FCA
- Non-EU clients are not protected under investment law.
- Average stock and forex index CFD
- A typical account’s spread is significantly higher priced than other providers in the industry.
- The XM Zero accounts do not have an average spread published because it is commission-based.
Analysis of the Main Features of XM
4.5 Overall Rating
4.5 Execution of Orders
4.0 Investment Instruments
4.5 Withdrawal Speed
5.0 Customer Support
4.0 Variety of Instruments
4.5 Trading Platform
XM Customer Reviews
The customer reviews for XM are generally positive. Most reviewers cite the broker’s low spreads, fast execution speeds, fast withdrawals, and excellent customer service as the main reasons for their positive experiences. However, a few reviewers have had negative experiences with the broker, citing issues such as delayed withdrawals and lack of customer support on weekends.
XM Spreads, Fees, and Commissions
Let’s discuss XM spreads, fees, and commissions in detail:
The average spread for a major pair such as EUR/USD is 0.1 pips, but XM operates with variable spreads that can start as low as 0.0 pips depending on the account type opened.
XM Zero is the only account type that charges commission. All other XM account types don’t have any hidden fees or commissions. XM promises same-day withdrawals, and it covers all transfer fees. Additionally, fractional pip pricing lets clients gain from the tiniest movements.
The deposits on XM are processed instantly in any currency, and there is no deposit fee. In addition, the traders only need a minimum of 5 GBP/USD/EUR to open an account on XM.
Traders can easily make the payment in any currency that is automatically converted into the currency as the base currency they choose while opening an account.
The accepted payment methods are visa electron, MasterCard, diners club, UnionPay, XM card, Skrill, bank wire transfers, visa, and more. However, PayPal and other crypto options are not currently accepted by this broker.
Most withdrawal requests on XM will be processed within 24 hours. If you’re requesting a wire transfer and the amount is less than 200 USD, there may be a fee associated with your request. The minimum withdrawal sum is 5 USD.
Traders must submit a color copy of an official identifying document, like a passport or driver’s license, to process deposit and withdrawal requests. This is in line with standard KYC regulations; a recent utility bill is no more than three months old as proof of their current address.
Different withdrawal methods have varying maximums. Reviewers tend to speak positively about withdrawals. If you’re having trouble withdrawing or validating your account, contact customer support for help.
XM Trading Fee
Before we discuss the XM trading fee, let’s take a look at how the XM trading fee is calculated. We have reviewed several brokers and found trading and non-trading fees. Not only that, there are commissions, spreads, conversion fees, and financing rates. However, according to traders, the non-trading fees include withdrawal or inactivity fees.
In the below sections, we will discuss the XM fee for different assets so let’s start with the XM trading fee first.
XM trading fees are low, but they vary depending on your account type. The Standard, Micro, and Ultra Low accounts have higher spreads but no commission. However, the XM Zero account has lower spread charges but comes with a commission. For simplicity’s sake, we made all of our calculations using the Standard account type.
We chose instruments that were popular within each asset class:
- Stock CFDs: Vodafone, Apple
- Stock index CFDs: EUSTX50, SPX
- Forex: GBPUSD, EURCHF, EURUSD, EURGBP, and AUDUSD
Trades are usually defined as buying a leveraged position, holding it for around one week, and then selling. To give you an idea of volume, we chose a $2,000 position for the stock index and stock CFDs and $20,000 for forex transactions.
We used the following leverage to calculate the fees:
- 5:1 for stock CFDs
- 30:1 for forex
- 20:1 for stock index CFDs
If your account is inactive for more than 90 days, XM will charge a monthly inactivity fee of 5 USD. In addition, a $15 one-off maintenance fee will be charged after one year of inactivity. If the account remains inactive, there will be a $5 monthly fee.
The account inactivity fee charges registered brokerage clients who don’t meet their broker’s trade activity requirements. For example, an inactivity fee may be charged if a client goes without buying or selling activity in their account for the broker-dictated amount of time.
Not only do online trading accounts have inactivity fees, but many financial service companies also charge them. So please check your broker’s website and ensure you are comfortable with all the services and fees that come with it. That way, there won’t be any surprises down the road. Then, to avoid being charged any additional fees, close your trading account with the broker’s customer support and make sure to get confirmation.
According to XM users, there are no secret commissions, and you won’t be charged for withdrawing or depositing money. If you choose to shift your transactions to the next day, however (a process called ‘swap’), there is a commission that changes based on market conditions and an i-e average of $6.
How XM Fees Compare to other Brokers
|CFD Commission Fees|
Currently, XM offers three different types of live trading accounts, allowing up to 200 open/pending positions per client. Below are the three account types of XM:
At number first comes the micro accounts and these accounts use USD, GBP, AUD, EUR, CHF, JPY, PLN, and HUF as the base trading currency. Users can trade with a deposit as low as USD 5. Spreads start at one pip, and one micro lot is equivalent to 1,000 units of the base currency.
A Standard account with us allows you to use USD, EUR, GBP, CHF, AUD, JPY, HUF, and PLN as your base currency. You can begin trading with only $5 USD. 1 standard lot is equal to 100 000 units of whichever base currency you have chosen. Lastly, spreads on all majors are low – starting from 1 pip only!
XM Zero Accounts
The Zero account provides more currency options than the Standard account, with USD, JPY, and EUR available as base currencies. The minimum deposit is also $5 USD. Like the Standard account, one standard lot equals 100,000 units of the chosen base currency. Spreads are low, too, starting at 0 pips though this type of account may only be available to some in the XM Group.
According to XM customers, they can have a maximum of eight trading accounts open at once. All account management is done through the XM members area on their website. Additionally, an Islamic account is available upon request for those who need it. The only downside is that XM does not offer PAMM accounts.
XM users can open a demo account, test the XM platform, and get accustomed to the forex market. The demo account is available for 30 days and comes with $100,000 virtual money. After the 30 days are up, the account will automatically close.
To open a demo account, go to the XM website and sign-up for the paper trading solution by filling out a quick online form. You can use the demo account on both MT4 and MT5 trading platforms.
The demo account offers an authentic trading experience without the risk of incurring real losses. In addition, you can continue learning at your pace by keeping a demo account open even after activating a live account.
How to Open your Account?
According to XM traders, it is pretty easy to create an account, and it hardly takes 20 minutes. In addition, your account will be verified on the same day with the required documentation. Moreover, you can choose between 20 other languages except for English. The process of account opening on XM is as follows:
- Visit the official website and click on ‘Open an Account
- Then, enter your name, country, phone number, and email address
- In the next step, choose the trading platform ((MT4 or MT5)) or any other account type
- Now add your personal data, like your address and date of birth
- Next, choose the base currency for your account and leverage size
- Finally, you will need to provide your financial information and answer some questions about your finances
The quickest and easiest way to verify your identity and residency is by uploading a copy of your national ID, passport, or driver’s license. If you don’t have any of those documents, another form of acceptable proof is utility bills or bank statements.
What Can You Trade on XM?
XM offers various assets that can be traded on its platform. Here is a list of all the available assets:
- Forex Trading: 50+ global currency pairs, including majors, minors, and exotics, are available.
- CFD Indices: XM offers CFDs on various assets, including indices, energies, metals, and more.
- Commodities CFDs: Trade CFDs on sugar, cocoas, wheat, and more.
- CFDs on Stocks: Trade over 600+ global stocks from companies like Apple, Google, and more.
- CFDs on Metals: Precious metals, including gold, silver, and palladium, are available.
- Energies CFDs: Trade CFDs on energies like natural gas, oil, and more.
In addition to those assets, crypto trading is not available on XM (under the EU-regulated group entity).
XM Customer Support
XM offers customer support in a variety of languages 24/7. In addition, the customer service team can be reached via live chat (24/7), email, and phone. The only downside is that their phone support is only available on weekdays.
According to XM traders, they don’t have to wait long for a response from customer support, and the team is very helpful. Their answers are quick, and relevancy is also OK. For more detailed answers, you should go for email support, as it has great reviews, and you’ll get responses within a day.
Overall, XM’s customer service is excellent, and they are always willing to help their clients.
XM Customer Support Advantages and Disadvantages
Below are a few of the advantages and disadvantages of XM customer support according to its user reviews:
XM Contacts Table
|Foundation Date|| |
|Registration Address|| |
Suite 404, The Matalon, Coney Drive, Belize City, Belize
|Regulation||ASIC (Australia), FCS (Belize), CySEC (Cyprus)|
|Contacts||Email: firstname.lastname@example.org |
Phone: +357 25029933 (CY), +612 86078385 (AU) and +501 2236696 (BZ)
Security for Investors
As mentioned earlier, XM Broker is licensed by three leading international regulatory bodies: ASIC (Australia), FCS (Belize), and CySEC (Cyprus). The CySEC license, in particular, means that the broker falls under the European legal framework regulated by MiFID I and II. All customer accounts are held with segregated European banks, meaning they are kept separate from brokerage operating accounts.
Withdrawal Options and Fees
XM offers a variety of withdrawal options to its clients. These include bank wire transfers, credit/debit cards, and e-wallets. In addition, you can find out how to restock and withdraw money from your Personal Account.
The broker’s internal documents regulate the withdrawal procedure, which is prioritized as follows: credit and debit cards first, then electronic wallets. XM will begin processing your payment request within 24 hours, and you can anticipate receiving your withdrawal within five business days.
You can easily withdraw your money without limit to the number of requests. Plus, the currency you deposit is always the same as what you’ll get back- ensuring easy transactions. If there’s a discrepancy between currencies, don’t worry! The broker automatically converts it to market value.
The only time you’ll be charged a commission is when you’re withdrawing or replenishing funds that are over 200 US dollars.
XM vs Other Brokers
XM is a great broker for those looking for various account types with low spreads. On the other hand, AvaTrade is best for those who want a broker that offers multiple platforms and instruments.
Both brokers are well-regulated and offer negative balance protection. XM also offers a higher leverage of 888:1 compared to AvaTrade’s 400:1. In addition, XM has lower minimum deposit requirements at $5, while AvaTrade requires a minimum deposit of $100. When it comes to customer support and investor protection, both companies are on par with each other.
Out of the one hundred variables we tested, analyzed, and researched, AvaTrade is our top pick for the best MetaTrader broker. However, with a low minimum deposit of $5, XM is a better choice for small account holders.
XM is the better choice for those looking for a broker with multiple account types and low spreads. Roboforex is best for traders who want an ECN account-compatible broker that offers the cTrader platform.
Both brokers offer negative balance protection and are well-regulated. However, XM’s leverage is higher at 888:1 while Roboforex’s is 30:1. Minimum deposit requirements are also lower at XM at $5, while Roboforex requires a minimum deposit of $100.
According to customer reviews, XM is comparatively better regarding customer service and order execution. XM also has a wider range of deposit and withdrawal options. Overall, XM is the better choice for online forex trading.
Alpari has been a reliable forex broker for over 20 years, providing tightly fixed and variable spreads and speedy order execution. Alpari offers three account types: Standard, ECN, and Pro.
On the other hand, XM is a great choice for beginner and intermediate traders as it is user-friendly and has a wide range of educational content. Moreover, it is a regulated broker with a strong presence in several countries. Moreover, they offer customer support in more than 20 different languages.
XM is the better choice for those looking for a regulated broker with multiple account types and low spreads. Alpari is best for traders who want a reliable and well-established broker.
In terms of leverage, XM offers higher leverage of 888:1 while Alpari’s is 3000:1. Minimum deposit requirements are also lower at XM at $5, while Alpari requires a minimum deposit of $1. So, overall, XM is the better choice for online forex trading.
When it comes to customer reviews, Alpari is a better choice as it has been around for longer and is a more established broker. However, XM is the better choice for those looking for a regulated broker with multiple account types and low spreads.
How XM Trading Options Compare against other Brokers
Conclusion: XM Review
XM is a great forex broker with a solid reputation, high-quality trade execution, and a wide range of tradable assets. The broker is also very well-regulated by some of the most respected financial authorities in the world. Our experts liked the low fees for stock CFDs and withdrawals. Opening an account is easy and free of trouble, and the broker offers a broad range of high-quality educational tools.
Despite XM’s perks, there are some cons to consider as well. It only offers forex and CFDs, so the product range is limited. In addition, its fees for forex and stock index CFDs are mediocre, and non-EU customers have no investor protections.
XM’s customer support is excellent and always willing to help their clients. Moreover, If you’re looking for a CFD and forex broker that uses MetaTrader trading platforms, we recommend giving XM a try. You can register for a demo account to test it out. Overall, we believe XM is a great choice for experienced and beginner forex traders.
XM Review FAQs
Is XM safe and legit?
Yes, XM is safe and legit. The broker is licensed by three leading international regulatory bodies: ASIC (Australia), FCS (Belize), and CySEC (Cyprus). Therefore, it is secure and regulated.
Can you make money with XM?
Many traders have found success with XM. However, it is important to remember that trading on the financial markets will not make you rich overnight. If you take the time to educate yourself about trading, practice with a demo account, and carefully plan your trades, you will increase your chances of success. You should never trade with money that you cannot afford to lose.
CFDs are complex instruments and can be risky; 77.74% of retail investor accounts lose money when trading CFDs with this provider. Before investing in a CFD, make sure you understand how it works and whether or not you can afford to risk losing your money.
Is XM a good broker?
Our experts concluded that XM is a reliable broker with trading conditions appropriate for various types of traders, quick and excellent service, and beginner-friendly educational content — all while having some of the lowest deposit requirements in the industry.
In addition, it is regulated by top-tier financial authorities, providing an additional level of protection for its clients. However, this means XM falls under regulation from a jurisdiction that can hold the broker responsible for its actions; or, at best, play an arbitration role in case of bigger disputes.