MyInvestor Review 2026

MyInvestor Review

A dependable stock broker should provide traders and investors with a platform that is secure, easy to navigate, and accessible whenever they need to manage their money. This means holding the proper regulatory credentials, maintaining competitive fees, and giving users the tools needed to make sound decisions in the market. Whether someone is new to investing or has years of experience, picking the right broker has a direct impact on how effectively they build their financial portfolio over time.

MyInvestor is a Spanish neobank that operates as a licensed stock broker, offering access to thousands of stocks and ETFs from markets across Spain, Europe, and the United States. It was built with a straightforward goal: make investing available to everyday people without the high fees or complicated processes tied to traditional banks. 

What sets MyInvestor apart from most brokers is that it handles everything under one platform, from stock trading to investment funds, pension plans, and robo-advisory services. The broker side of the platform lets you buy and sell shares with a flat 0.12% commission per trade, with no custody fees, no maintenance fees, and no inactivity charges. This in-depth MyInvestor review takes a direct look at what the platform actually offers, covering its features, investment products, fee structure, stock market access, regulatory standing, and overall quality of investment services. The aim is to give traders and investors an honest and clear picture of what using MyInvestor looks like in real practice, not just what the company advertises. Knowing these details matters before putting any money into a brokerage platform, and MyInvestor is no different from that standard.

What is MyInvestor?

MyInvestor is a neobank and stock broker headquartered in Spain, backed by major institutional names including Grupo Andbank, El Corte Inglés Seguros, AXA España, and several family offices. It operates under a full banking license and is supervised by both the Banco de España and the CNMV (Comisión Nacional del Mercado de Valores).

MyInvestor was founded in 2017 with the mission to help individuals manage their finances and investments without the typical barriers of traditional banking. In its early years, the platform focused on mortgage products and investment fund distribution, quickly gaining recognition for transparent, no-strings-attached offerings. The stock broker was launched in 2022, the same year MyInvestor obtained its own banking license, marking its full transition into a regulated bank. That year it also crossed €2 billion in total business volume, a significant milestone for a platform that was only five years old. In 2023, MyInvestor turned profitable and acquired the robo-advisor Finanbest, expanding its automated investment options. It also introduced fixed-term deposits and private equity access starting from €10,000. By 2024, the company closed a €45 million capital raise and acquired mortgage manager Helloteca to broaden its financial services offering.

Benefits of Trading with MyInvestor

One of the most practical advantages of using MyInvestor as a stock broker is its fee structure. Stocks cost 0.12% per operation with a minimum of €3 and a maximum of €25, while ETFs carry a minimum of just €1 per trade. There are no custody fees, no dividends collection fees, and no inactivity charges, which makes it straightforward to know exactly what you are paying.

The broker gives access to over 7,300 investment instruments, including more than 100 Spanish stocks, around 2,000 European equities, over 4,000 US stocks, and 1,300 ETFs, ETCs, and ETNs. All of these are UCITS-compliant, which means they meet EU regulatory standards for retail investors. MyInvestor handles the W-8BEN form on behalf of clients who invest in US stocks, which reduces dividend withholding tax from 30% to 15% under the Spain-US tax treaty. This is a useful feature that many competing brokers leave for the client to manage independently. For idle cash sitting in your account, MyInvestor offers up to 0.75% TIN annual return on uninvested balances, so your money does not simply sit doing nothing between trades. Premium account holders get additional benefits, including lower ETF commissions with no minimum per trade and access to a dollar-denominated account to avoid currency conversion costs on US investments. The platform also supports stop-loss orders on markets including NYSE, Nasdaq, Xetra, and the Madrid Stock Exchange. Orders can be set in advance, and both market and limit order types are available for standard trading.

MyInvestor Regulation and Safety

MyInvestor operates as MyInvestor Banco, S.A., a fully licensed credit institution regulated by the Banco de España and the CNMV. These are the two main financial regulators in Spain, and their oversight covers both the banking and investment services aspects of the platform. Client deposits held with MyInvestor are covered by the Spanish Deposit Guarantee Fund (Fondo de Garantía de Depósitos), which protects up to €100,000 per account holder. This protection applies to cash held in accounts and is a standard safeguard under European banking regulation. MyInvestor reports a CET1 solvency ratio above 19.5%, which is substantially higher than the Spanish banking average. The platform also maintains a 0% delinquency rate and holds excess liquidity with the European Central Bank rather than taking on balance sheet risk. Spanish and foreign company shares are held in nominative accounts and regulated omnibus accounts respectively, with individual position records maintained for each client. This structure is consistent with European custody standards and provides clients with a clear audit trail of their holdings.

MyInvestor Customer Reviews

MyInvestor carries an “Average” rating on Trustpilot based on nearly 4,000 reviews, with opinions split fairly sharply between satisfied and dissatisfied users. Positive reviewers consistently point to the broad product selection, low fees, and a straightforward app experience as the platform’s strongest qualities.

The most repeated complaint across recent reviews centers on customer service. Multiple users reported unanswered emails, phone wait times exceeding 15 minutes, and no live chat option available. Account verification is also a recurring issue, with several users describing a drawn-out onboarding process where the same documents were requested multiple times, and some accounts left pending for months without any resolution. A separate but significant concern raised by multiple reviewers is that the platform has crashed during periods of high market activity, which is a serious reliability issue for a stock broker. MyInvestor responds to a portion of negative reviews on Trustpilot and has publicly attributed some service strain to its rapid growth, though a large number of critical reviews remain unaddressed.

MyInvestor Spreads, Fees, and Commissions

MyInvestor uses a percentage-based commission model for stock and ETF trading. Stock trades are charged at 0.12% per operation, with a minimum of €3 and a maximum of €25 per trade. ETF trades carry the same 0.12% rate but with a lower minimum of €1 per operation, also capped at €25. For trades involving non-euro assets, a currency conversion fee of 0.30% applies. This charge covers the exchange rate cost and is also applied when dividends are paid out in a foreign currency. The exchange rate itself is set dynamically by Inversis through data provider Six Telekurs, with MyInvestor applying its conversion fee on top of that rate. Where MyInvestor stands out on fees is in what it does not charge. There are no custody fees, no maintenance fees, no inactivity fees, and no dividend collection fees. It is worth noting that exchange canons and market taxes are separate from MyInvestor’s own commissions and are imposed by the stock exchanges themselves. For Spanish equities, these range from €1.11 for orders up to €300, scaling up based on trade size. Premium account holders get access to improved ETF trading conditions, including no minimum fee per ETF trade, and can also use a dollar-denominated account to bypass currency conversion costs on US stock investments entirely.

Account Types

Standard Brokerage Account

• Access to over 7,300 stocks and ETFs across Spain, Europe, and the US
• Stock trading commission of 0.12% per operation, minimum €3, maximum €25
• ETF trading commission of 0.12% per operation, minimum €1, maximum €25
• 0.30% currency conversion fee on non-euro trades and foreign dividend payments
• No custody, maintenance, inactivity, or dividend collection fees
• Supports limit orders and market orders on available exchanges
• Stop-loss orders available on NYSE, Nasdaq, Xetra, and Madrid Stock Exchange
• W-8BEN form processing handled by MyInvestor to reduce US dividend withholding tax from 30% to 15%
• Direct reporting to the Spanish Tax Agency, removing the need to file Modelo 720
• Uninvested cash earns up to 0.75% TIN annually
• Portfolio transfer accepted with a minimum value of €10,000

Premium Brokerage Account

• All features of the standard brokerage account are included
• ETF trading with no minimum commission per trade, compared to the €1 minimum on the standard account
• Access to a dollar-denominated account to invest directly in US stocks without paying currency conversion fees
• Dividends received directly in USD, avoiding conversion costs on American equity income
• Earlier access to select alternative investment products including crowdfunding and factoring
• Priority customer support and access to online legal chat services
• Subscription to financial publications Expansión and Orbyt included
• Discounts on VIP airport lounge access
• 0.5% cashback on debit card purchases

MyInvestor Trading Platforms

MyInvestor operates through its own web platform and mobile app, both available in Spanish. The platform consolidates all investment activity in one place, meaning your stocks, ETFs, funds, pension plans, and automated portfolios are all visible and manageable from the same dashboard without switching between tools. For traders who need access to instruments not listed on the main MyInvestor interface, the platform connects to Inversis, a professional investment services provider that powers the back end of MyInvestor’s brokerage operations. Through the Inversis portal, clients can access a broader range of securities, view FIFO cost breakdowns, check exchange rates applied to past orders, and manage corporate actions such as shareholder meetings and OPA participation. The mobile app supports real-time order placement, portfolio tracking, and automated investment setup. Stock prices on the platform are displayed with a 15-minute delay, so the executed trade price will differ from what is shown on screen at the time the order is placed.

What Can You Trade on MyInvestor

MyInvestor’s broker gives access to over 7,300 tradable instruments across multiple asset classes and international markets. All products available on the platform are UCITS-compliant, meeting the regulatory standards required for retail investors within the European Union. The available instruments include stocks from Spain, Europe, and the United States, covering markets such as the Madrid Stock Exchange, NYSE, Nasdaq, Xetra, Euronext Paris, London Stock Exchange, and more than 20 additional exchanges. On the ETF side, the platform lists over 1,300 ETFs, ETCs, and ETNs, including products that track commodities and less conventional assets. It is worth noting that US-domiciled ETFs are not available for EU retail investors under current UCITS regulations, which have been in effect since 2018. Clients looking for a specific stock or ETF not currently listed can request it directly through the platform’s securities search tool, though availability is subject to regulatory and technical considerations.

MyInvestor Customer Support

MyInvestor offers customer support through phone and email, with a dedicated FAQ section on its website covering a wide range of topics including accounts, investments, taxation, transfers, and security. The support phone number is +34 910 005 981, and general inquiries can be sent to info@myinvestor.es. The FAQ page is organized by category, making it a practical first stop for common questions before reaching out directly.

There is currently no live chat available for standard account holders, which is a notable gap for a digital-first platform. This has been a consistent point of criticism from users, particularly those who need quick answers during active trading sessions or when facing account issues. Premium account holders receive priority customer support, along with access to an online legal chat service as part of their membership benefits. For standard users, response times can vary, and based on user feedback, email response delays are a known issue. Formal complaints can be submitted through the official complaints channel listed under the legal section of the MyInvestor website.

Withdrawal Options and Fees

MyInvestor processes withdrawals through bank transfers to a linked European IBAN, which must be held in the client’s own name. This is the same account used when opening the account, and it serves as the primary channel for moving funds in and out of the platform. There are no withdrawal fees charged by MyInvestor for standard cash transfers.

For clients who hold a debit card linked to their MyInvestor account, cash withdrawals from ATMs are also available. Standard account holders get one free ATM withdrawal per month worldwide, while clients with investment portfolios exceeding €3,000 can access up to four free ATM withdrawals per month. Withdrawals beyond these limits may incur standard banking charges. When it comes to selling stocks or ETFs, the proceeds are returned to your MyInvestor cash account after the trade settles. From there, the funds can be transferred out via bank transfer at no additional cost. It is worth noting that share sale proceeds are not automatically withheld for tax by MyInvestor, though all transactions are reported directly to the Spanish Tax Agency. Clients who want to transfer their securities to another broker can do so without paying any transfer-out fee, though the receiving broker may apply its own charges.

Conclusion: MyInvestor Review

MyInvestor is a Spanish digital bank and regulated broker that has built a solid reputation as a low-cost platform for investors who want straightforward access to the stock market. Since the company was created in 2017, it has grown into a comprehensive investment hub where customers can manage stocks, ETFs, index funds, investment funds, pension plans, and automated portfolios all from one intuitive site. For anyone looking to start earning through investing, the platform provides a wide range of investment products and investment services under one roof, backed by the deposit guarantee fund and regulated by the Banco de España and CNMV.

The cost structure is one of the most positive aspects of this bank. There are no maintenance fees, no custody fees, and no charges on deposits or securities transfers, which makes it an acceptable and secure choice for long-term portfolio building. The robo-advisor feature and indexed portfolios add further value for users who prefer a more hands-off approach to investing, while the brokerage side gives direct access to real stocks and ETFs across multiple global markets with transparent fees on every trade. Feedback from some users on third-party platforms points to delays in form submissions, slow transactions, and inconsistent communication from the team. These are legitimate concerns that competitors have used as a point of differentiation, and prospective account holders should factor this into their informed decisions before choosing to register. MyInvestor does not offer leverage or collateral-based trading, which means it is not built for short-term selling or speculative strategies. However, for investors focused on funds, index products, and cash management with no anonymous third-party intermediaries, the platform remains one of the more free and transparent options available within Spain. Additionally, the business profile of the bank is backed by major institutional group shareholders, which adds a layer of credibility that control over client data and deposits demands. Overall, MyInvestor is a positive option for long-term investors who value security, low cost, and a well-organized investment platform with a clear incentive to keep fees minimal from the first year onward.

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